Does the IC333 have battery backup and how does it work?

Yes IC333 beds have a heavy duty battery back-up. They are automatically charging when plugged into the power.
When the power fails, the battery power kicks in straight away and will provide use for 2-3 days of intermittent use.
The battery will recharge when the power supply is reconnected.
When the battery power is running low, a alarm will sound while the bed continues to operate (although slower than normal) it would need to be connected to power again urgently to recharge the battery.

When do I need to supply a Diagram/Script with my order?

With any two bed models ordered – we will usually check with you, to find out if you need these to be ‘a partner set-up’.

Any two beds put together – with a recessed surround in the centre; we call this ‘a partner set-up’.
Where two beds are together like this (with no gap between the mattresses) we need a partner diagram form.

If these are to be separate beds, we don’t need a diagram for the two separate beds.

For more information on partner set-ups – you can find it here or click here to download the information pack.

What sizes of sheets do I use for my Icare Bed?

Depending on the manufacturer, the following sheets will fit these sizes;

  • Long Single Bed = Single or Long Single Sheet Set
  • King Single Bed = King Single Sheet Set
  • Long Double Bed = Double or Queen Sheet Set
  • Queen = Queen Sheet Set
  • Split Queen = 2x Long Single Sheet Sets
  • Split King = 2x Long Single Sheet Sets
How do I find a showroom near me?

Give us a call on 1800 105 853 or emailing our support team on, let us know your suburb and postcode for details of a showroom near you.

What fabrics can we get the beds in?

All beds and headboards are available in Onyx and Stone fabric, and Ebony and Dove 100% wipeable vinyl.

Can I get one headboard for my partner set-up?

Each bed must have its own headboard so the beds can raise and lower independently of each other. We carry them in all sizes to fit specially for partner set-ups.

How does the partner set-up join together?

The two partner beds push together so there is no gap between the mattresses. The wheels can be locked on both sides. We cannot join the two beds together, as this creates an entrapment issue.

Can I use an electric blanket with an Icare Memory Foam Mattress?

Yes, for sure. We recommend on low and medium settings only.